Member Services Online

Login to your Member Services Online

i-Estimator issue

We are aware that some members are experiencing issues with i-Estimator. If you are in need of a quote with an exit date within the next 12 months, please call us on 1300 006 727 or email for assistance. 

Having trouble viewing your online statement?

We recently emailed members about online statements. Some members may experience browser compatibility issues when trying to view their statement. If you are having trouble try copying and pasting the url from the emall we sent to you into the Google Chrome browser.

Separate services are provided to MilitarySuper members and pensioners.

If you receive a pension please use Pensioner Online Services.

Member Services Online is a secure area on the MilitarySuper site where you can:

  • project your potential final benefit using i-Estimator
  • view and print your Member Statement
  • update your address
  • change your Access Number
  • change your investment option for your current benefit and/or future member and ancillary contributions.


Are you a first-time user?

You need your Access Number to login to your Member Services Online area. If you do not have one or misplaced it, please complete our Member enquiry form.

Please submit your form by post, fax or email. Alternatively, contact your Customer Information Centre; a customer service representative will provide your Access Number over the phone.

Windows Vista

Please note you may experience performance issues if using Windows Vista.

Pop-up blocker

Because Member Services Online opens in a separate browser, it may not show if your pop-up blocker is activated; either de-activate it or change your settings. If you have any questions, please contact us in business hours.

i-Estimator – calculate your benefit

i-Estimator is an online calculator available in your Member Services Online area where you can project your potential final MilitarySuper retirement benefit. Using i-Estimator, you always have an idea how much to expect in future.